Cookies policy

What is a cookie?

Cookies are data files that a website and/or mobile app send to an individual's hard drive for register purpose and to be relay during the next visit. The use of cookies is an industry standard and is currently used on most major websites and/or mobile apps. They can improve the quality and usability of a website and/or mobile app. By using cookies we can improve the site's usability and make some of the content more relevant to our users. It is important to know that cookies can't get other data from your hard drive, neither spread any computer virus or getting email addresses. The cookies can be used by the owner of the website and/or mobile app and by third parties. Despite the improvement of your experience, if you do not wish to accept cookies, know that most web browsers can be configured to enable or disable their use.

Like many website operators, we use the independent CIM (Information Center on Medias) provider tool to measure and analyze the navigation through our websites. CIM is a leader on audience measurement and market survey in the Web industry. We use CIM services to identify essential information about the use of our websites, including:

  • The number of pageviews on our website and/or mobile app
  • The numbers of unique visitors
  • The average time spent on our pages
  • Only non-personal information are collected by CIM in the unique purpose of analyzing the use of our website and/or mobile app. CIM is also accessible through medias or market studies companies to conduct web platforms comparisons
  • All our pages include the CIM monitor tool in a clear and transparent way

By using our Website and/or mobile app, you agree to our use of Cookies. If you do not accept the use of cookies, you should simply disable them in you web browser or you should not use our website. Note that if you disable them, this could have an impact on the quality of your experience while using our website and/or mobile app. To know more about CIM, you can have a look on this website : https://www.cim.be/fr.

Please, find below the different cookies used on this website and/or mobile app.

Why using cookies?

We use cookies to improve the usability and the content of our website. Cookies are also intended to help you access a site faster and more efficiently. We use cookies to create anonymous statistics over what pages are popular and less popular at our website and/or mobile app. This information enables us to improve the website and/or mobile app for all visitors without storing personal data. In any case, we can't identity you personally. The treatment of personal data implies by cookies use is detailed in our privacy policy, and we invite you to read it.

What cookies do we use?

  • Session cookies: these are temporary cookie files, which are erased when you close your browser. Session cookies enable the website you are visiting to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site.
  • Permanent cookies: these remain in operation, even when you have closed the browser. They remember your login details and password so you don’t have to type them in every time you use the site.
  • Third-party cookies: these are installed by third parties with the aim of collecting certain information to carry out various research into behavior, demographics etc.

You will find below all the information concerning the types of cookies used by the site and third parties.

  1. Cookies that do not require consent

    These are strictly necessary cookies to ensure the delivery of our services and information on our website.

    Technical cookies may have the following purposes:

    • Authentication, validation and storage of specific technical information
    • Saving preferences and optimization of website features
    The use of those cookies does not require prior explicit consent from the user. Their use is made as soon as the user opens a session on the site if he has not disabled cookies.

    Technical cookies, they belong to two categories:

    • Permanent cookies: Once the browser is closed, it will be not destroy but will expire at a specific date
    • Session cookies: They are removed when the browser is closed

    Below the details of these cookies used by the site:
    CookieDescriptionCategory
    cookie_lawRecord the read receipt of the cookie acceptance policyPermanent
    iphoneAppProposedRecord the display of the app download bannerSession
    UserToken used to identify your unique session on our website. It also ensure your identify when you carry out transaction on our websitePermanent
    PHPSESSIDToken used to identify your unique session on our website. It also ensure your identify when you carry out transaction on our websiteSession
    laravel_sessionToken used to identify your unique session on the move section of our websitePermanent
    AWSELBAllow to identify your session on the server sidePermanent
    athomeSearchTabToken used to identify your unique session on the agency listing pagePermanent
    fbm_ und fbsr_These cookies are used to ensure security when connecting via Facebook ConnectSession
    __atuvcCookie used by the AddThis social bookmarkingSession
  2. Cookies that require consent

    All other cookies are installed only after the user's consent throughout his first visit to the site. Consent can be given through the information banner displayed on the landing page according to the conditions indicated in this banner (closing the banner by clicking on the OK button or by clicking on any other element of the page). The user always has the possibility to revoke all or part of the consent already expressed.

    Below, the list of cookies that require consent:

How to control or delete cookies?

Most web browsers are initially configured to accept cookies automatically. You can manage your cookies in several ways: you can change the settings to block them or to be alerted when cookies have been sent to your equipment. Please, refer to browser instructions to learn more about how to modify or adapt your browser settings.

You can also set your cookies directly from your computer settings:

If you disabled cookies, that can have an impact on your surfing experience on our website. If you use different equipment to access our website, make sure that each browser on each devices is well set according to your preferences for cookies.

All types of cookies mentioned in this policy can be disabled by the user, but in a individual way. However, if the user disables some or all of the technical cookies, for which the consent is not required, the experience on the website can be reduced and atHomeGroup can be, for technical reasons, not able to provide his service correctly.