General Terms and Conditions of Sale ("T&Cs"):

1. Definitions

"Private advertiser": any natural person, of legal age and legally capable of entering into contracts under Luxembourg law, acting exclusively for private and non-professional purposes, holder of a Customer Account. Any individual Advertiser must necessarily have a Customer Account in order to display and manage its ads.

"Professional advertiser" means any natural or legal person, whether public or private, who acts, including through another person acting in his name or on his behalf, for purposes falling within the scope of his commercial, industrial, craft or liberal activity. All Professional Advertisers must necessarily have a Professional Customer Account and comply with the applicable T&Cs, accessible from their "Professional Space", in order to display and manage their ads.

"Order": document specifying the contact details and specific conditions of the Service that is provided by atHome, accepted by the Parties.

"Customer Account": the personal account of the individual or professional Advertiser created via and accessible from the Site, allowing the purchase or use of certain Services and the management of its products and advertisements.

"Consumer" means any natural person who acts for purposes that do not fall within the scope of his or her commercial, industrial, craft or liberal activity.

"atHome": refers to the company atHome Group S.À.R.L., which operates through the mobile applications and the website, and its subsidiaries, employees or representatives.

"Parties": collectively the Individual Advertiser and atHome.

"Service" means the publication or display on atHome Materials of content and the use of interfaces that enable the management of content.

"Medium": the website accessible at the address and/or any other address determined and duly communicated by atHome, as well as the mobile applications, on which information relating to the Services is made available and through which certain Services can be purchased, as well as atHome's servers.

"User": any person benefiting from the Services offered by atHome from the website or mobile application.

2. Purpose and acceptance of the T&Cs

These T&Cs set out the contractual relationships applicable to any subscription and use of Services by a private Advertiser connected via its Customer Account.

The receipt of an order from the Individual Advertiser by atHome, the subscription to one of the Services, as well as any use by the Individual Advertiser of the Services, implies the automatic and unreserved acceptance of these T&Cs and the General Terms and Conditions of Use (GCU) in force and the irrevocable waiver of any of its own terms and conditions. No changes to these T&Cs are possible without the express written consent of atHome.

If necessary, the T&Cs may be supplemented and/or modified by particular or specific conditions mentioned in the order. Any agreements derogating from the GTC shall only apply to the specific contract to which they relate and not to contracts that the Parties may subsequently conclude, unless expressly agreed in writing by atHome.

atHome expressly reserves the right to amend the GTC. These modifications will be applicable to current contracts after the Advertiser has been informed, the simple sending, in particular by email, of the amended T&Cs to the Advertiser, even if they appear on the back of an offer, an order confirmation, an invoice or any other document, being deemed to be a notification of the same.

Any use and subscription to one of the Services offered by atHome following a modification made to the T&Cs implies acceptance by each individual Advertiser of such modifications. As such, the Individual Advertiser undertakes to regularly consult the "General Terms and Conditions of Sale" made available on the site.

Thus, the Individual Advertiser acknowledges that the publication of the modified version of the T&Cs on the site constitutes valid written notice equivalent to notification of these changes.

No later than fourteen (14) days after notification of the amended T&Cs, the Individual Advertiser will be deemed to have tacitly accepted them and they will be enforceable against it from the day of their notification.

3. Subscribing to the Services

There is a charge for posting ads on

The publication offers offered to individuals include several variables:

- The location of the property;

- The type of transaction (sale or lease);

- The sale price/rent;

- The desired publication duration, combined with the publication format.

In order to obtain an estimate of the price of the publication of an ad on the Media, atHome provides a simulation tool, accessible from the "publish" tab, located at the top right of the home page of the site, then by clicking on "See the price of your ad according to our formats and publication durations".

atHome reserves the right to change its offers and to offer one-off promotions at any time.

By subscribing to one of the ad publication formats, the Individual Advertiser acknowledges and accepts that the data it provides may be stored in the database and that it may be displayed on the website. Data that has been entered and indexed as "hidden" will not be displayed in ads.

Subscribing to an ad publication format allows a single ad to be published on the Media for a minimum period of 30 days (depending on the subscribed Service), and does not in any way allow the benefit of this subscribed ad publication format to be transferred to another ad.

The ad submitted by a particular Advertiser is automatically put online after a graphic processing of the image(s) attached to the advertisement. The ad goes live once the payment has been registered.

The publication period of the ad begins as soon as it is posted online, and cannot be suspended or postponed at a later date. If the ad is archived before the end of the originally chosen broadcast period, the remaining time cannot be reused for another ad or refunded.

The Individual Advertiser has the possibility to modify or delete an ad via his personal space, within the limits of technical availability. The deletion of an ad will not in any case entitle you to a refund of the sums incurred, nor to any compensation.

A few days before the end of the ad, the Individual Advertiser will be notified that their ad is about to expire and will be able to extend their ad by subscribing again to a publication format for that ad.

4. Payment

4.1 Forms for posting advertisements

Subscribing to an atHome Service is done via the website or the mobile application and may result in the sending of proof of payment to the Individual Advertiser upon request, by following the instructions provided in the help center.

Payment is due at the time of subscription of each Paid Service.

4.2 Reimbursement

Ad post formats are non-refundable.

The Individual Advertiser acknowledges and accepts that in the event of deletion of his Customer Account, he will lose the benefit of any paid Service subscribed, that any advertisement displayed on atHome's Media will be deleted, and that he will not be entitled to any refund of the sums incurred, nor to any compensation.

Similarly, in the event of suspension of the publication or its distribution on the Media, for example due to its non-compliance with the T&Cs, the applicable legislation, or following a notification of manifestly illegal content, the Individual Advertiser is not entitled to any refund of the sums incurred, nor to any compensation.

4.3 Withdrawal

Consumer's right of withdrawal: in the event of the conclusion of a contract at a distance or outside the professional's establishment, the Consumer may terminate the contract in writing or on any other durable medium, without giving reasons and without penalty, within fourteen (14) days from the day of conclusion of the contract (for service contracts - Article L. 222-9 of the Consumer Code), provided that atHome is notified by registered mail with acknowledgment of receipt to the following address: 5, rue Charles Darwin – L-1433 Luxembourg. The day on which this registered letter with acknowledgment of receipt is sent by the consumer will serve as a reference for calculating these deadlines.

In the case of contracts concluded at a distance relating to a service whose performance begins as soon as the contract is concluded, the Consumer expressly acknowledges and accepts that he or she loses any right of withdrawal once the contract has been fully performed by atHome.

5. Responsibility

To the extent permitted by law, the Individual Advertiser explicitly agrees to:

- Not hold atHome liable for any direct, indirect or consequential loss or damage arising out of the use of the Service (including but not limited to, loss of opportunities, loss of revenue and loss of profits);

- Limit atHome's liability to an obligation of effort to make the Service available under the best conditions, atHome having no obligation of result towards the particular Advertiser;

Under penalty of foreclosure, the time limit for bringing an action against atHome may not exceed two years from the date of knowledge of the damage.

atHome is in no way responsible for:

- Any indirect damage or prejudice suffered by the Individual Advertiser;

- Any damage or injury resulting from a delay or non-performance of the agreement that is not primarily attributable to it (including in the event of force majeure, including but not limited to viruses, other defects or failure of the server that hosts our Materials); or

- A failure of updates to the Advertiser's gateways (additions, archiving, modifications, etc.) or in general a failure of behavior mainly attributable to the Individual Advertiser.

atHome acts as a simple platform whose role is limited to connecting the individual Advertiser with the Users of the Support. atHome cannot be held responsible for any commercial or other relationship between the Advertiser and a User of the Materials, nor for their content or the course of such commercial relations, in particular the commercial or other conditions under which these two parties have decided to enter into their relationship. atHome cannot be held responsible for any dispute between the Advertiser and a User of the Materials.

6. Applicable law and jurisdiction

In the event of a dispute, the Courts of Luxembourg City have exclusive jurisdiction and will apply Luxembourg law.

If any of the terms of the T&Cs, for any reason, are held to be invalid, the validity and enforceability of the remaining terms shall not be affected.

7. Diverse

The database created through, the address and the website are the exclusive property of atHome Group S.à r.l., which is responsible for its technical administration, operation, writing and moderation. reserves the right to verify the personal data of each User and to refuse, if necessary, the insertion of data into its database. In the event of misuse or incorrect data to the detriment of third parties, reserves the right to exclude the person(s) and/or company concerned from the use of its Services.

Each User is responsible for the veracity and lawfulness of the data that he/she inserts into the database. atHome can in no way be held liable for errors made by the private or professional Advertiser when entering the data or the sales price. does not give any formal or informal guarantee as to the content of the advertisements provided by its Users and atHome declines all liability.

Any processing of personal data is subject to the provisions of atHome's Privacy Policy , which forms an integral part of these T&Cs.