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Steps to take when moving house

That's it! Your move is about to take place: your boxes are ready and your mover is booked.
You've done the hard part. But before you can say goodbye and settle into your new home for good, there are still a few moving procedures to complete.

Steps to take before your move

Before you move into your new house or flat, several transfers (or connections) must be made:

  • If you already had gas and electricity, you must transfer your contracts. If not, you must request a connection from the suppliers.

Don't forget to cancel your contracts if, for example, you no longer have a gas supply in your new home.

  • For fixed-line telephone, television and Internet services, you should also inform your operator of the change of address and therefore the transfer of lines. Moving house is also an opportunity to compare the Internet, TV and mobile offers available in Luxembourg to choose the best contract.
  • For the supply of water, you should contact the local authority.

If you are moving in the middle of the school year, register your child in the new school well in advance. If your child does not change schools, do not forget to inform the school of your new address.

Remember to print our moving checklist to help you.

Administrative procedures

When changing address, several formalities must be completed, particularly with the local authority:

  • Declaration of arrival: this must be made within 8 days of moving to your new commune (since 1 January 2010).er April 2016, it is no longer necessary to make a declaration of exit in the municipality you are leaving)
  • Registration on the electoral roll: if you are a Luxembourg resident, in principle you will not have to do anything. For non-Luxembourg residents, you must apply for registration in order to be able to vote in local and European elections.
  • Renewing your identity card: if you change your address, you must renew your identity card to change your place of residence (for Luxembourg citizens).
  • Waste bins: if you move into a house, you can obtain your different waste separation bins from your local council's hygiene department.
  • The parking sticker: Parking zones and conditions vary from one commune to another, so check with your local administration.
  • Declaring your dog: you must declare your dog to your new municipality of residence within one month, with the receipt from the previous municipality.

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Communicating your new address

Finally, you have to do a little work to inform the various organisations of your change of address. Here is a non-exhaustive list:

  • Your bank(s)
  • Your insurers (house, car,..)
  • The CCSS (Joint Social Security Centre)
  • The CNAP (National Pension Insurance Fund)
  • The SNCA (Société nationale de contrôle technique), for the change of address on your registration certificate
  • Your employer
  • Your children's school
  • Your newspaper or magazine subscriptions
  • Your mobile phone operator
  • Etc...

Mail forwarding

To avoid your mail getting lost, don't forget to have your mail forwarded to your new address by the Post Office!

Moving house is a time when you already have a lot to think about and organise, but take the time in between packing your boxes to request mail forwarding. Indeed, at least 3 working days before the desired date of the forwarding, make your request online on www.eservices.lu or go to a post office.

Make sure that on the date you indicate for the start of the forwarding, your mailbox already has a label with your name on it, so that it can accommodate your mail.

The duration of the forwarding of your mail is to be indicated at the time of your request and must last at least 1 month, even if we always advise you to take a slightly longer duration to give you time to inform your senders. To do this, you can obtain "Removal notices" sold in packs of 10 cards at any post office.

The tariffs

(Service subject to VAT at 17%)

Final forwarding of mail
Luxembourg1.40 per working day including VAT
Foreign1.90 per working day including VAT
Removal Notice: Pack of 10 cards7,00 € INCL. VAT
Fanny Pimentel

Written by

Fanny Pimentel

Posted on

01 May 2017

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